Dinali Jay

Project Manager

About Me

I am a highly skilled and results-driven Project Manager with 5+ years of experience in leading and delivering successful technology projects. I have a strong background in gathering and analyzing data, developing technical solutions, and communicating with stakeholders. I am proficient in a variety of technical tools and technologies, including Jira, Trelo, SQL, Python, and Tableau. I am an experienced problem-solver with a proven track record of delivering projects on time and within budget. I have a proven track record of driving project development from concept to launch and exceeding goals for success. I have a strong technical background in software development and agile methodologies, and am well-versed in project management best practices.


PwC Australia

Project Manager | Technology Consulting

Sydney, AU | Nov 2019 - Jan 2023


Audit and Assurance, Consulting Firm

• Successfully coordinated and managed technology risk and cyber security projects for Commonwealth Bank with over $20m budget ensuring compliance with standards and regulations.
• Successfully managed 14 complex technology projects with budgets ranging from $35K to $20M, delivering 93% on time and within budget resulting in an average ROI of 37%.
• Collaborated with cross-functional teams of up to 35 stakeholders, including technology, business, and design teams, to ensure alignment on project goals, deliverables, and timelines.
• Developed and implemented risk management strategies for technology projects, ensuring compliance with industry standards and regulatory requirements, while also reducing the risk exposure of clients by 40% on average.
• Led and mentored a team of 8 junior project managers, providing coaching and guidance on project management best practices, resulting in a 25% increase in team productivity and efficiency.
• Worked closely with senior stakeholders and clients to identify new business opportunities and generate $5M in new sales revenue, by providing insights into emerging technology trends and recommending strategic solutions to address cyber security risks.
• Conducted thorough assessments of client technology systems, identifying vulnerabilities and developing remediation plans that reduced the number of security incidents by 50% on average.
• Coordinated with external partners and vendors to integrate their technology solutions into client projects, ensuring alignment with project goals, and delivering integrated solutions that improved operational efficiencies and reduced security risks.

Project Coordinator | Technology Risk / Cyber Security

Sydney, AU | Sep 2017 - Nov 2019

• Successfully coordinated and managed technology risk and cyber security projects for Commonwealth Bank with over $20m budget ensuring compliance with standards and regulations.
• Collaborated closely with cross-functional teams to identify and mitigate potential security risks, implementing effective risk management strategies for
• Conducted regular risk assessments and monitored security systems to identify and address vulnerabilities for NSW Electoral Commission iVote Audit Reporting with $10.5m budget.
• Developed and maintained project plans, timelines, and budgets for technology risk and cyber security initiatives.
• Built and nurtured relationships with stakeholders, including key partners and vendors, to drive project success and ensure alignment on goals and priorities.
• Acted as a liaison between the security team and other departments, ensuring clear communication and alignment on security protocols and procedures.
• Led regular training and education sessions for employees to promote security awareness and best practices.
• Documented and analyzed security incidents to identify areas for improvement and support incident response efforts.
• Monitored and reported on compliance with industry standards and regulations, and implemented necessary changes to maintain compliance.

Consultant | Technology Risk/Cyber Security

Sydney, AU | Jun 2016 - Sep 2017

• Facilitating client meetings to gather business requirements, while translating and simplifying requirements.
• Working with business users/stakeholders to assist with the business case, document business requirements for developing reports/processes.
• Analyzed data using SQL and Python to identify trends and patterns
• Created visualizations using Tableau to communicate findings to stakeholders
• Collaborated with technical and non-technical team members to define project requirements and develop technical solutions
• Troubleshoot and resolved issues that arose during the course of a project
• Identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behavior.
• Using data and process modeling techniques to create clear system specifications for the design and development of system software.
• Preparation of technical reports and presentations.
• Using cyber security certifications and frameworks such as ISO 2700 and NIST to develop and enhance security policies, standards and processes inalignment with business strategy.
• Development and analysis of the cyber risk strategy, framework and process related to information technology, operational technology and/orconsumer technology.
• IT Audit Support (ITGC) - Provide support for the examination of the management controls within an Information technology (IT) infrastructure.


Junior Project Manager

Sydney, AU | Jan 2016 - Jun 2016


Telecommunications Company

• Assisted in defining and clarifying project scope and objectives, ensuring technical feasibility and alignment with company strategy
• Developed and maintained detailed project plans to track progress, including all tasks, milestones and deadlines
• Coordinated internal and external resources, including allocating tasks, managing and monitoring project progress, making adjustments as necessary to ensure successful completion
• Established and maintained relationships with project stakeholders, including clients, vendors and internal teams
• Communicated project status, issues, and successes to stakeholders, including project team, management, and clients
• Led the project’s change control process and ensured all changes are tracked, analyzed, and approved.
• Proactively identified and managed project risks and issues, and developed action plans to mitigate and resolve them
• Assisted in the development of project budgets and financial forecasting

Technical Support Analyst

Sydney, AU | Feb 2015 - Jan 2016

• Documenting and tracking all received incidents in incident management system
• Collecting and updating data to assist with customer issues and concerns
• Assisted the manager with software installations
• Providing inter-departmental collaboration by escalating unresolved issues to appropriate support functions.
• Identifying priority calls and highlighting potential problems, ensuring that targets are met in line with tight key performance indicators.
• Using ServiceNow, NMC tools, IFMS, Helix, Boris, Map Blaster, GSMIS call tracking systems to log, track and manage Incidents.
• Enhanced communication skills by liaising with colleagues and different levels of management.
• Worked at the incident management team of 25 by displaying collaboration and support
• Training new employees on operational matters and company culture


Project Manager

Sydney, AU | Dec 2014 - Jun 2016 (part-time)


Video Production

• Project planning: Developing detailed project plans and schedules, including scope, budget, resources, and timeline
• Risk management: Identifying and managing risks and issues that may impact the project
• Stakeholder communication: Communicating project progress and issues to stakeholders, including team members, clients, and senior management
• Resource management: Allocating and managing resources, including people and budgets, to ensure the project stays on track
• Quality assurance: Ensuring that the project is delivered to the required quality standards and meets business objectives
• Team leadership: Leading and motivating project teams to deliver high-quality results
• Budget management: Managing project budgets and financial resources effectively


Western Sydney University

Master of Information and Communications Technology (MICT)

2014 - 2016

Middlesex University London

Bachelor of Science (BSc) Information Technology

2009 - 2013


Like a Mermaid Hair

2019 - Now


eCommerce brand

Meet Like a Marmeid Hair, a passion project turned online store. Developed in my free time over the last 4 years, this package is the result of my personal interest and dedication to bring the most effective solution for hair growth.
What I’m the most proud of is the amazing community of supporters that I have built. The community is a valuable resource for support and inspiration, and members are encouraged to share tips, advice, and their own personal journeys. The community has been an important part of my project, as it not only helps others, but also helps me to learn and improve my products.
Although, this project was never meant to be a financial gain, it has been a fulfilling experience to be able to help others with their hair growth journey.


With a strong background in Scrum/Kanban and Agile Development, I am experienced in managing and leading projects through the entire software development life cycle (SDLC). I excel in creating process flows and modeling to streamline operations and improve efficiency. My analytical skills in data analysis and cost-benefit analysis, coupled with my ability in strategic planning, allow me to make informed decisions that drive project success. I am proficient in tools such as Confluence, RPA, Tableau, and SQL, which I use to collect and analyze data, and make data-driven decisions.

I am a skilled communicator and have a talent for building relationships, this has allowed me to work effectively with team members, stakeholders and clients. I am proactive in my approach to work and have a great sense of time management. I am also well-versed in Jira, and use it to manage tasks and track progress. I am confident in my ability to lead projects from concept to launch and exceed success goals, and I am always looking for opportunities to improve and grow my skills.

A Little More About Me

In January 2023, I made the decision to leave Australia and pursue a location-independent lifestyle. I’m currently based in the European time zone, but my goal is to explore different parts of the world, including Europe, Asia, and Australia, over the next few years. I’m on the lookout for a remote work position that would offer me the freedom to work from anywhere in the world. I’m passionate about technology, and I’m willing to put in the time and effort necessary to deliver high-quality results for my clients and employers. I’m extremely flexible when it comes to working hours and time zones. Whether it’s early morning or late at night, I’m willing to adapt my schedule to meet the needs of my clients and colleagues. I understand that communication and collaboration are critical to the success of any remote team, and I’m committed to building strong and productive working relationships with the people I work with. When I’m not working, I love to take time for myself by practising meditation, yoga and reading books. I am also a big foodie, always on the lookout for new and exciting culinary experiences. Whether it’s trying a new recipe, or discovering a hidden gem of a restaurant, food is always on my mind. I believe that a healthy balance of work and play is essential for a fulfilling life, and I strive to incorporate this into my daily routine.